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Right of complaint

Right of complaint

There is a 2-year right of complaint from the date of purchase. In the event of a complaint, it is usually exchanged for a new piece of jewelry, otherwise it is sent for repair. For special repairs, extra delivery time may occur. This warranty applies only to manufacturing defects or defects. This therefore does not apply if the jewelery has broken due to wear, shock, default, etc. No guarantee is given for gilding / gold plating.

We recommend

Take good care of your jewellery, therefore refrain from bathing and sleeping with your jewelery on, avoid all contact with perfume, cream etc. on the jewellery.

Be aware that some gemstones cannot withstand water and can be damaged or discoloured, this applies to Amber, Pearls, Corals and Opals.

Keep your jewelery neat by storing them individually in small ziplock bags and closing them tightly so that air cannot get in and oxidize the jewellery.